Privacy Policy
POV LDN Media Ltd Last updated: April 2026
Who We Are
This privacy policy explains how POV LDN Media Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website at povldn.com or use our services.
POV LDN Media Ltd is registered in England and Wales (Company Number: 17170236). We are registered with the Information Commissioner’s Office (ICO) as a data controller.
If you have any questions about this policy or how we handle your data, you can contact us at:
Email: hello@povldn.com or Address: 82 Crane Court, 3 Wagtail Walk, London, SE2 9FD
What Data We Collect
Depending on how you interact with our website and services, we may collect the following types of personal data:
Contact and enquiry forms When you fill in a contact or enquiry form on our website, we collect your name, email address, phone number (if provided), and the details of your message or enquiry.
Email newsletter and mailing list If you sign up to receive updates or marketing communications from us, we collect your name and email address.
Google Analytics Our website uses Google Analytics to help us understand how visitors use our site. This tool collects anonymised data including your approximate location, device type, browser, the pages you visit, and how long you spend on them. This data does not identify you personally. Google Analytics uses cookies to collect this information — see the Cookies section below for more details.
Client information When you become a client, we collect additional information necessary to deliver our services, including your business name, billing address, and any content, brand assets, or materials you share with us as part of your project.
Photography and video content As part of our photography and videography services, we may capture images or footage of identifiable individuals. Where this content will be used commercially, we ensure the appropriate consents are in place as set out in our client agreements.
How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and communicate with you about our services
- To deliver the services set out in your agreement with us
- To send you marketing updates and newsletters where you have given your consent
- To improve our website and understand how visitors use it (via Google Analytics)
- To comply with our legal and contractual obligations
- To invoice you and process payments
Our Legal Basis for Processing Your Data
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interests |
| Delivering services to clients | Contractual necessity |
| Sending marketing emails | Consent |
| Google Analytics | Legitimate interests |
| Legal and financial compliance | Legal obligation |
Cookies
Cookies are small text files placed on your device when you visit a website. Our website uses the following cookies:
Essential cookies These are necessary for the website to function and cannot be switched off. They do not store any personally identifiable information.
Analytics cookies (Google Analytics) We use Google Analytics to understand how visitors interact with our website. Google Analytics places cookies on your device to collect anonymised usage data. This data is processed by Google and helps us improve our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
For more information on how Google uses your data, visit: google.com/policies/privacy/partners
Who We Share Your Data With
We do not sell your personal data to third parties. We may share your data with:
- Google — for website analytics (Google Analytics)
- Our email and cloud storage providers — for communication and file storage (e.g. Google Workspace)
- Our accountant or legal advisors — where required for financial or legal compliance
- Payment processors — if applicable, to process invoices and payments
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
How Long We Keep Your Data
We keep your personal data only for as long as necessary:
| Data type | Retention period |
|---|---|
| Enquiry and contact form data | 12 months from last contact |
| Client records and project files | 6 years (legal requirement for financial records) |
| Marketing mailing list | Until you unsubscribe |
| Google Analytics data | 26 months (Google’s default retention) |
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to object — you can object to us processing your data for marketing purposes at any time
- Right to data portability — you can request your data in a portable format
To exercise any of these rights, please contact us at hello@povldn.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Marketing Communications
If you have signed up to our mailing list, we will send you updates about our services, work, and offers. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.
We will never send you marketing emails without your consent.
External Links
Our website contains links to our social media profiles and may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies separately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. The “last updated” date at the top of this page will always show when the policy was last revised. We encourage you to check this page periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
POV LDN Media Ltd Email: hello@povldn.com Address: 82 Crane Court, 3 Wagtail Walk, London, SE2 9FD Company Number: 17170236
Registered with the Information Commissioner’s Office (ICO)
POV LDN Media Ltd | Registered in England and Wales | Company No. 17170236